Terms

Lysts (lysts.co.uk) is operated by Archii Ltd, a company registered in England and Wales, 104 Woodland Drive, Hove BN3 6DE. Contact: support@archii.work.

1. Listings

Event listings are gathered from public venue and box-office pages and may change. Always check with the organiser or venue before you travel. Lysts isn't responsible for events it lists but doesn't sell tickets for.

2. Buying tickets

• Who sells the ticket. Tickets sold on Lysts are sold by the event organiser, who is responsible for the event. Lysts provides the ticketing platform and takes a booking fee. Payments are processed by Stripe.
• Price. The price shown is the total you pay, including any booking fee. There are no extra charges at checkout.
• Your tickets. Tickets are delivered to your order page and to My Lysts when you sign in with the same email. Each ticket has a unique QR code that can be scanned once for entry. Don't share screenshots — whoever scans first gets in.
• Transfers. You can send a ticket to a friend from your order page. The original QR code stops working and a new one is issued to them. Tickets may not be resold for more than their face value.
• Cancellations and refunds. If an event is cancelled you'll be refunded in full, including the booking fee. If an event is moved to a new date, you can ask the organiser for a refund if you can't attend. Otherwise tickets are non-refundable unless the organiser agrees. As tickets are for a leisure event on a specific date, the 14-day cancellation right under the Consumer Contracts Regulations doesn't apply.
• Entry. Organisers and venues may refuse entry under their own conditions, including age limits shown on the event page and licensing law.

3. Selling tickets

• Payments. Organisers sell through their own Stripe account and are the seller of record. Ticket money goes to the organiser's Stripe balance and pays out on Stripe's schedule. Organisers must accept the Stripe Connected Account Agreement.
• Fees. Lysts charges 5% + 30p per paid ticket, shown to buyers inside one all-in price or absorbed by the organiser. Free tickets carry no fee. On an organiser's first event Lysts waives its fee and covers card processing fees up to £150. Stripe's card fees are otherwise paid by the organiser.
• Refunds and cancellations. Organisers are responsible for refunds, chargebacks and disputes on their sales. If an organiser cancels an event, all buyers must be refunded in full, including the booking fee, which Lysts returns.
• Buyer data. Organisers receive buyers' names, emails and orders to run their events. They may only send marketing to buyers who opted in, and must comply with UK GDPR.
• Accuracy. Organisers must describe events accurately, honour the tickets they sell and comply with the law, including licensing and consumer law.

4. General

We may suspend accounts used for fraud or in breach of these terms. Nothing in these terms limits your statutory rights. These terms are governed by the laws of England and Wales. See also our privacy notice.

Last updated 14 November 2026.